FAQs

Scrunchies

What are your scrunchies made from?

Our scrunchies are made from premium satin or satin-blend fabrics that are soft, smooth, and gentle on your hair. Each one is carefully sewn for comfort, durability, and everyday wear.

Are your scrunchies suitable for all hair types?

Yes! Our scrunchies are designed for straight, wavy, curly, coily, thick, and fine hair. We offer different sizes to suit a variety of hair lengths and styles.

What size scrunchie should I choose?

  • Regular: Perfect for everyday styling and most hair types.

  • XXL: Best for thick, long, curly, or voluminous hair and those who love a statement accessory.

Do your scrunchies leave creases in my hair?

Our satin fabric helps reduce friction, which may minimize creases and help protect your hair compared to traditional elastic hair ties. Individual results may vary depending on your hair type and how long your hair is tied up.

Can I sleep with my scrunchie?

Yes. Many customers enjoy wearing our satin scrunchies overnight because the smooth fabric is gentle on the hair.

How do I wash my scrunchie?

We recommend hand washing with cool water and a mild detergent, then laying it flat or hanging it to air dry. Avoid bleach and high heat.

Will the elastic stretch out?

Like all elastic products, the elastic will naturally relax over time with regular use. Rotating between multiple scrunchies and avoiding excessive stretching can help extend its lifespan.

Jewelry

What is your jewelry made from?

Our jewelry is crafted from premium 316L stainless steel, with select pieces featuring an 18K gold-plated finish.

Is your jewelry hypoallergenic?

316L stainless steel is generally well suited for sensitive skin because it is nickel-safe for most wearers and resistant to tarnishing. If you have known metal allergies, we recommend consulting your healthcare provider before wearing any new jewelry.

Will my jewelry tarnish?

316L stainless steel is highly resistant to tarnishing and corrosion. To help preserve the finish of gold-plated pieces, we recommend following our jewelry care instructions.

Can I wear my jewelry in the shower?

Our stainless steel jewelry is water resistant and suitable for everyday wear. However, to help extend the life of gold-plated pieces, we recommend limiting prolonged exposure to chlorinated pools, hot tubs, salt water, and harsh chemicals.

How should I clean my jewelry?

Simply wipe it with a soft microfiber cloth after wearing. For a deeper clean, wash gently with warm water and mild soap, rinse well, and dry completely.

Will the gold plating wear off?

Gold plating naturally softens over time with regular wear. Proper care, careful storage, and avoiding harsh chemicals can help preserve its beautiful finish for longer.

Orders & Gifts

Is Lyana Jade jewelry suitable for gifting?

Absolutely! Our accessories are thoughtfully designed to celebrate life's meaningful moments and make beautiful gifts for birthdays, holidays, special occasions, or simply to let someone know you're thinking of them.

Do your products come packaged for gifting?

Each Lyana Jade accessory is carefully packaged with love, making it perfect for gifting or treating yourself.

Do the colors of the scrunchies look exactly like the photos?

We do our best to display colors as accurately as possible. Because every screen is different, slight variations in color may occur.

What if I have additional questions?

We're always happy to help. If you have any questions before or after placing your order, please visit our Contact Us page and we'll get back to you as soon as possible.